STORE POLICY
CUSTOMER CARE
At Unna Jewelry Co, we strive for 100% customer satisfaction. During your appointment, we will measure and check your jewelry piece prior to welding to make sure you are comfortable with placement and fit.
If you later decide you want your piece to be removable, come back in and we'd be happy to add a clasp. Or, change your mind? We can also remove the piece for you at no charge. The jewelry is yours, so you can keep or recycle it as you wish.
See the FAQ section for further comments.
REWELDS
Though this is called "permanent" jewelry, we are still working with fine metals that stretch and can snap if pulled on too hard. Life happens. If you need a reweld, come on in and I'd be happy to reweld your piece at no charge.
PAYMENT METHODS
Check (with ID)*
Any major Credit / Debit Card
Apple Pay / Google Pay
Cash
*Bounced checks will incur a $40 insufficient funds fee